Privacy Policy

Mother Natures Secrets Inc. Privacy Policy

Last Updated November 21, 2025

At Mother Natures Secrets Inc., we take privacy and security seriously. This Privacy Policy (the “Privacy Policy”) outlines how Mother Natures Secrets Inc. and its affiliates (collectively, “COMPANY,” “we,” “our,” or “us”) process the information we collect about you through our websites, mobile apps, and other online services (collectively, the “Services”) and when you otherwise interact with us, such as through our customer service channels. This privacy policy explains how we collect, use, share, and protect personal information in accordance with the General Data Protection Regulation (GDPR).

If you are a resident of a US state that has comprehensive privacy legislation, you may have additional rights with respect to your personal information. For further information regarding state-specific privacy regulations, Please refer to the sections below.

Data Controller, DPO, and Contact

• Data Controller Mother Natures Secrets Inc.
• Data Protection Officer (DPO) Mark Canavan
• Email info@myprivacylock.io

1. INFORMATION WE COLLECT AND HOW WE COLLECT IT
2. HOW WE USE YOUR INFORMATION
3. DISCLOSURES OF INFORMATION
4. COOKIES, TRACKING TECHNOLOGIES AND ONLINE ADVERTISING
5. THIRD PARTY DATA SHARING
6. YOUR CONTROLS
7. CALIFORNIA AND OTHER US STATE PRIVACY RIGHTS
8. CHILDREN
9. DATA SUBJECT RIGHTS
10. DATA RETENTION
11. DATA SECURITY
12. INTERNATIONAL TRANSFER OF INFORMATION
13. CHANGES TO THIS POLICY.
14. CONTACT US ABOUT YOUR PRIVACY RIGHTS

1. INFORMATION WE COLLECT AND HOW WE COLLECT IT

Data Collection

We collect personal data when you visit our website, use our services, or interact with us. This may include

1. Name and contact information
   When you create an account with us or sign up for our newsletter, we collect your name and email address to communicate with you.
2. Payment details (for customers)
   During the checkout process, we collect your credit card details and billing address to process payments securely.
3. Preferences and user feedback
   We may collect feedback from surveys or product reviews that you provide to help us improve our products and services.
4. Usage data and cookies
   We use cookies to track how you navigate our site, which helps us improve your browsing experience. We collect information about your IP address, browser type, and pages visited.

Purpose of Processing

Your data is processed for the following purposes

1. To provide and improve our services
   We use your data to manage your account, process orders, and enhance our website features. If you sign up for an account, we use your data to personalize your shopping experience and ensure faster checkout.
2. For customer support and communication
   If you contact customer support, we use your data to respond to your inquiries, resolve issues, and keep you updated on the status of your support requests.
3. To comply with legal obligations
   We store your personal information for tax and accounting purposes, and comply with laws such as the EU VAT regulations.
4. For marketing purposes, with your consent
   We may send you promotional emails about new products or discounts if you have opted in to receive marketing communications. You can withdraw your consent at any time.

Legal Basis for Processing

We process your personal data based on the following legal grounds

1. Your consent
   If you subscribe to our newsletter, we process your email address based on your consent. You can withdraw consent at any time by unsubscribing.
2. The need to fulfill a contract with you
   When you place an order on our website, we process your name, address, and payment information to fulfill the contract of sale, and to provide order fulfillment.
3. Our legitimate business interests
   We may process your data to analyze customer behavior and improve our product offerings, Services, or website performance. This helps us provide you with better services and tailor our marketing efforts.
4. Legal requirements
   We may process your data to comply with obligations such as tax reporting, audits, or responding to legal requests for information.

Information Collected Through Tracking Technologies

We and our service providers use technologies, including cookies and web beacons, to automatically collect certain types of usage and device information when you use our Services or interact with our emails. The information collected through these technologies includes your IP address, browser type, internet service provider, platform type, device type, operating system, date and time stamp, a unique device or account ID, usage information and other similar information. We provide a cookies tool on the website where you can modify your preferences for cookies collection at any time. For information about how to disable cookies, please see the Your Controls section below.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for purposes described below or as otherwise described to you at the point of collection

• to maintain and provide the Services, including to process account applications, authenticate your identity, repair our Services, support, process and record transactional information, and handle billing and account management;
• to send you order information, including confirmations, receipts, technical notices, customer support responses,
• To send various notifications, including security alerts, support and administrative messages, and information about your transactions;
• to communicate with you about offers and other things we think you will be interested in, such as newsletters, product announcements, events or announcements;
• to monitor and improve our Services, including analyzing usage, research and development;
• to comply with applicable laws and legal obligations, such as compliance obligations associated with being a regulated broker-dealer and compliance obligations associated with being a money services business.

3. DISCLOSURES OF INFORMATION

We are committed to maintaining your trust, and we want you to understand when and with whom we disclose information about you. We disclose information about you in the instances described below.

• Authorized vendors. We disclose information about you with third party vendors and service providers who perform necessary services for us, such as tax and accounting services, payment services, and order tracking.
• Banking and credit card partners. Where applicable to the product you use, we may disclose information about you to other entities, such as banking partners, credit card issuers that provide our credit cards, and credit card rewards partners (e.g., travel or shopping rewards partners).
• Affiliates. Where appropriate, we disclose information about you to strategic partners or other companies owned or controlled by Mother Natures Secrets Inc.. This information could include your name, address, telephone number, and order history. These companies will process any information disclosed to them in the same manner as described under this Privacy Policy.
• Legal purposes. We disclose information about you if we believe that disclosure is in accordance with, or required by, any applicable law or legal process or to protect and defend the rights, interests, safety, and security.
• With your consent. We disclose information about you for any other purposes disclosed to you with your consent.

4. COOKIES, TRACKING TECHNOLOGIES AND ONLINE ADVERTISING

Our website uses cookies and similar tracking technologies to improve your browsing experience, understand how you use our site, and show you personalized advertising. You can manage your cookie preferences through your browser settings.

5. THIRD PARTY DATA SHARING

We strive to be fully transparent about the third parties we work with to deliver the Services to you. We do not sell your data to any third parties, but we share information necessary to provide the Services. For a list of third parties we share your personal information with, please see the following table:

6. YOUR CONTROLS

Account profile. You can update certain account profile information by logging into your account.

Access to your device data and precise location. You may disconnect access to certain stored device information and your device’s precise location through your device’s settings.

How to control your communications preferences. You can stop receiving promotional emails from us by clicking the “unsubscribe” link in those emails. We may still send you service-related or other non-promotional communications, such as account notifications, receipts, security notices and other order history notices.

Affiliate sharing opt out. In some cases, you can limit sharing between affiliates. If you want to exercise this right, please contact us at info@myprivacylock.io.

Cookie controls. You can manage your preferences for cookies collection by using the cookies consent tool on our website.

7. CALIFORNIA AND OTHER US STATE PRIVACY RIGHTS

The California Consumer Privacy Act created certain privacy rights for California consumers and since its enactment in January 2020, a growing number of U.S. states have enacted similar comprehensive privacy legislation.  These regulations create additional protections for consumers with respect to their personal information. While proposed and current data protection regulations are in various stages of finalization,Mother Natures Secrets Inc. is committed to offering these protections to all of our customers, regardless of their state of residence and will update this Policy as necessary.

This section provides additional details about the personal information COMPANY collects, why we collect it, who we collect it from, and how we process it. It also explains your rights with respect to processing and collecting your personal data.  Subject to the specific regulation’s requirements, limitations and exceptions, and depending on the state in which you are a resident, you may have the right to

• Confirm whether [[COMPANY]] processes your personal information;
• Correct inaccurate personal information;
• Request details (in a readily usable format) about the categories and specific elements of personal information we collect;
• Delete your personal information;
• Opt out of certain processing, sales, sharing, targeted advertising, or profiling for certain decisions (as these terms are defined in the relevant statute);
• Opt out of certain automated decision making; and
• Not be discriminated against for exercising these rights.

We do not sell information about you to third parties. Please refer to the preceding sections for more details, including choices available to you.

8. CHILDREN

We do not knowingly collect or solicit any information from anyone under the age of 13 through our Services. If we become aware that a child under 13 has provided us with personal information for any reason other than being added as an authorized user by their parent or guardian, we will take reasonable steps to delete that information. If you reasonably believe that we might have information from a child under 13 who is not an authorized credit card user, please contact us at info@myprivacylock.io.

9. DATA SUBJECT RIGHTS

Under GDPR, you have the right to

1. Access your personal data
   You can request a copy of all the personal information we hold about you, such as your account details, order history, and preferences.
2. Rectify incorrect data
   If you notice an error in your personal details (like a misspelled name or incorrect address), you can request that we correct it.
3. Erase your data in certain circumstances
   You can request the deletion of your account data if you no longer wish to use our services or if your data is no longer necessary for the purposes it was collected.
4. Restrict or object to processing
   If you believe your data is being processed unlawfully or if you no longer wish to receive marketing emails, you can request that we restrict or stop processing your personal data.
5. Data portability
   You can request a copy of your data in a machine-readable format, which can be transferred to another service provider.

10. DATA RETENTION

We will retain your information for as long as needed to provide you the Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

11. DATA SECURITY

We take appropriate measures to ensure data security, protect against unauthorized access, and comply with GDPR. We have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect. Unfortunately, no data transmission is guaranteed to be 100% secure and we therefore cannot guarantee the security of information you transmit to or from the Site, Applications, or through the use of our services, and you provide this information at your own risk.

IF YOU BELIEVE YOUR PRIVACY HAS BEEN BREACHED THROUGH USE OF OUR WEBSITE, APPLICATIONS, OR OTHER SERVICES PLEASE CONTACT US IMMEDIATELY AT info@myprivacylock.io.

12. INTERNATIONAL TRANSFER OF INFORMATION

Any information collected by users in the EU is collected and stored on servers physically located within the EU. We do not transfer this data internationally.

13. CHANGES TO THIS POLICY.

This Privacy Policy will evolve with time, and when we update it, we will revise the “Effective Date” above and post the new Policy and, in some cases, we provide additional notice (such as adding a statement to our website or sending you a notification). To stay informed of our privacy practices, we recommend you review the Policy on a regular basis as you continue to use our Services.

14. CONTACT US ABOUT YOUR PRIVACY RIGHTS

If have questions about this Policy,  if you would like to exercise your rights, or if you would like to make a complaint, you can contact us using the information below

info@myprivacylock.io